Shipping Policy
Last Updated: June 2026
Thank you for shopping with DBS CCTV Shop. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Business Information
DBS CCTV Shop
68, Venkatesan Street, West Tambaram, Chennai – 600045, Tamil Nadu, India
Phone: +91 93839 25029
Email: dbscctvshop@gmail.com
Shipping Coverage
We currently ship products across India through trusted courier and logistics partners.
At present, international shipping is not available.
Order Processing
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Orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Customers will receive order confirmation after successful order placement.
Shipping Methods
Depending on product availability and destination, we may offer:
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Standard Shipping
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Express Shipping
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Priority Shipping
Available shipping methods and charges will be displayed during checkout.
Delivery Time
Estimated delivery times:
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Metro Cities: 2–5 business days
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Major Cities: 3–7 business days
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Remote Locations: 5–10 business days
Delivery times are estimates and may vary due to:
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Weather conditions
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Public holidays
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Transportation disruptions
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Courier service delays
Shipping Charges
Shipping charges are calculated based on:
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Product weight and dimensions
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Delivery location
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Selected shipping method
Applicable shipping charges will be displayed before payment completion.
Free shipping promotions may be offered on selected products or minimum order values.
Order Tracking
Once your order is shipped, you will receive tracking details through:
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Email
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SMS
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WhatsApp (where available)
Customers can use the provided tracking number to monitor shipment status.
Delivery Requirements
Customers must provide accurate:
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Name
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Delivery address
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Contact number
DBS CCTV Shop is not responsible for delays or failed deliveries caused by incorrect shipping information.
Damaged Packages
If a package appears damaged during delivery:
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Inspect the package before accepting it.
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Take clear photographs of any damage.
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Notify us within 24 hours of delivery.
We will review the issue and provide an appropriate resolution.
Lost Shipments
If your shipment is delayed beyond the expected delivery period:
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Contact our customer support team.
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We will coordinate with the courier partner to investigate the shipment status.
Delivery Attempts
Courier partners may make multiple delivery attempts. If delivery fails due to customer unavailability or incorrect address information, additional shipping charges may apply for re-dispatch.
Force Majeure
DBS CCTV Shop shall not be held responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, strikes, government restrictions, transportation disruptions, or other unforeseen events.
Contact Us
For shipping-related inquiries, please contact:
DBS CCTV Shop
68, Venkatesan Street, West Tambaram, Chennai – 600045
Phone: +91 93839 25029
Email: dbscctvshop@gmail.com
By placing an order on our website, you agree to this Shipping Policy.